Hi Guys Newbie needs urgent help with no e-mail confirmation

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#1   Hi Guys Newbie needs urgent help with no e-mail confirmation
shark1e
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Hi can anyone help me please, my site installer is away for a week but i do have admin rights and god account setup for me,

when my members register no one is getting the activation e-mail and can't login, need help urgent as members complaining,

any ideas gratefullt appreciated

thanks in advance



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#2   re: Hi Guys Newbie needs urgent help with no e-mail confirma
Taut
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several things you can do:

1. make sure in your admincp>preferences that your site is correctly placed in the site info section with no trailing slashes

2. if your members are using pop emails, have them check their spam/bulk mail for the activation emails

3. you can use the No activation hack from several places such as
[ Register or login to view links on this board. ]



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#3   re: Hi Guys Newbie needs urgent help with no e-mail confirma
shark1e
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thanks for that but i have tried to use hotmail, blueyonder, and our server domain e-mail adds, spam filter checked and nothing there, no trailing slashes, [ Register or login to view links on this board. ] as it reads ,

what next anyone please

thanks in advance

shark1e



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#4   re: Hi Guys Newbie needs urgent help with no e-mail confirma
Taut
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try step #3



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#5   re: Hi Guys Newbie needs urgent help with no e-mail confirma
shark1e
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shark1e has been a member for over 20 year's 20 Year Member
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i can't install any mods etc, as i only have site admin and god account, my site installer is away on holiday for a week, and i'm losing members, any more info appreciated thanks

shark1e



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#6   re: Hi Guys Newbie needs urgent help with no e-mail confirma
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One last thing you can try is to set allow user registration to off in your forums>config

other than that without being able to get in to your files, I can not think of anything else



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#7   re: Hi Guys Newbie needs urgent help with no e-mail confirma
shark1e
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shark1e has been a member for over 20 year's 20 Year Member
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Joined: Sep 15, 2004
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Points: 220
   
ok did try that earlier but will try again, how long will it take for the username who have registered to auto delete with no activation,
thanks
shark1e



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