Codezwiz >> Forums >> Cases Myleague NON HTML >> MyLeague comfirmation emails may be blocked

My MyLeague comfirmation email ended up in my Junk Email folder for my Hotmail account.

I wasn't smart enough to look there.

I would offer a suggestion to the MyLeague admins to add a line to the My League signup pages. Something like this summary of what Glenno Amin Staffer emailed me:

Your email service may classify our comfirmation email sent from our servers (igl.net) as spam and block it from reaching your email box. This is especially dominate with aol and verizon. If you use a hotmail account it is possible that the activation code is in your
Junk Mail Folder. We suggest users create an account using an alternate email service such as yahoo.com. At this time there are no known problems with yahoo receiving emails from igl.net.

Thank you!

You would need to contact Cases directly for this issue.

I do seem to have read somewhere that some Cases' emails were being blocked by spam filters. Have you tried checking your Bulk Mail folder, or whatever it is called in your email program?

Thank you, Kelly!

Glenno, from admin support, sent me an email letting me know the email was probably in my Junk Email folder, which is was. I wasn't smart enough to look there first.

Thank you for your response!

I edited my first post to read:

MyLeague comfirmation emails may be blocked

My MyLeague comfirmation email ended up in my Junk Email folder for my Hotmail account.

I wasn't smart enough to look there.

I would offer a suggestion to the MyLeague admins to add a line to the My League signup pages. Something like this summary of what Glenno Amin Staffer emailed me:

Your email service may classify our comfirmation email sent from our servers (igl.net) as spam and block it from reaching your email box. This is especially dominate with aol and verizon. If you use a hotmail account it is possible that the activation code is in your
Junk Mail Folder. We suggest users create an account using an alternate email service such as yahoo.com. At this time there are no known problems with yahoo receiving emails from igl.net.