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User can log in but not access the site

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#1.    User can log in but not access the site
Justsilvie
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User can log in but can not access the site (only their account main page). I can log in with their name and passwords and have no problems. eusa_think.gif

Has anyone run across this problem and have an idea what causes this?




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#2.    
Telli
Site Admin
Occupation: Self Employed
Age: 46
Gender: Male
Fav. Sports Team: Detroit Red Wings
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Joined: May 26, 2003
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Have the user clean there cookies and perform a reboot. Then try it.




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The path of the righteous man is beset on all sides by the inequities of the selfish and the tyranny of evil men. Blessed is he, who in the name of charity and good will, shepherds the weak through the valley of darkness, for he is truly his brother's keeper and the finder of lost children. And I will strike down upon thee with great vengeance and furious anger those who would attempt to poison and destroy my brothers. And you will know my name is the Lord when I lay my vengeance upon thee. Ezekiel 25:17
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#3.    re: User can log in but not access the site
Justsilvie
CZ Newbie
 Codezwiz Site Donator
Justsilvie has been a member for over 20 year's 20 Year Member
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Occupation: Whatever it takes
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 Status: Offline
Joined: Sep 01, 2004
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Posts: 25
Points: 3,757
   
Thanks for the reply. But they have tried this and it did not work

They also can not log into another phpnuke site.

Someone once metioned something about the clock or time format on PHPnuke being a problem for some computers but I have not found any info on this. t

These people where all able to log in and then all of a sudden where no longer able to. icon_eek.gif

Oh and the only changes that I know of is that our server upgradedto PHP version to 4.3.11 and they host both of these sites.




_________________
Too bad that all the people who know how to run the country are busy driving taxicabs and cutting hair. -- George Burns 1896-1996
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#4.    
Telli
Site Admin
Occupation: Self Employed
Age: 46
Gender: Male
Fav. Sports Team: Detroit Red Wings
Website:
Status: Offline
Joined: May 26, 2003
1.03 posts per day
Posts: 8089
Points: 494,475
   
Its a cookie setting on there computer either have them set them to low or medium. Also when they clean cookies make sure they clean the internet temp. files and perform a reboot. The reboot is the most important part because it resets the computer memory.




_________________
The path of the righteous man is beset on all sides by the inequities of the selfish and the tyranny of evil men. Blessed is he, who in the name of charity and good will, shepherds the weak through the valley of darkness, for he is truly his brother's keeper and the finder of lost children. And I will strike down upon thee with great vengeance and furious anger those who would attempt to poison and destroy my brothers. And you will know my name is the Lord when I lay my vengeance upon thee. Ezekiel 25:17
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#5.    re: User can log in but not access the site
Justsilvie
CZ Newbie
 Codezwiz Site Donator
Justsilvie has been a member for over 20 year's 20 Year Member
usa.gif texas.gif
Occupation: Whatever it takes
Gender: Female
 Status: Offline
Joined: Sep 01, 2004
0.00 posts per day
Posts: 25
Points: 3,757
   
Thanks again, they have tried this again and no luck. The funny thing is the people this has happend to have not made any changes to their computers and just can no longer get access form one day to the next.




_________________
Too bad that all the people who know how to run the country are busy driving taxicabs and cutting hair. -- George Burns 1896-1996
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#6.    
Telli
Site Admin
Occupation: Self Employed
Age: 46
Gender: Male
Fav. Sports Team: Detroit Red Wings
Website:
Status: Offline
Joined: May 26, 2003
1.03 posts per day
Posts: 8089
Points: 494,475
   
But its only this user and he cant login to any nuke site right?




_________________
The path of the righteous man is beset on all sides by the inequities of the selfish and the tyranny of evil men. Blessed is he, who in the name of charity and good will, shepherds the weak through the valley of darkness, for he is truly his brother's keeper and the finder of lost children. And I will strike down upon thee with great vengeance and furious anger those who would attempt to poison and destroy my brothers. And you will know my name is the Lord when I lay my vengeance upon thee. Ezekiel 25:17
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#7.    re: User can log in but not access the site
Justsilvie
CZ Newbie
 Codezwiz Site Donator
Justsilvie has been a member for over 20 year's 20 Year Member
usa.gif texas.gif
Occupation: Whatever it takes
Gender: Female
 Status: Offline
Joined: Sep 01, 2004
0.00 posts per day
Posts: 25
Points: 3,757
   
This is the third user this has happened to.. but the first one that has told me she can not log into another nuke site hosted by our provider.. this one is one is one of our moderators icon_cry.gif




_________________
Too bad that all the people who know how to run the country are busy driving taxicabs and cutting hair. -- George Burns 1896-1996
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#8.    
Telli
Site Admin
Occupation: Self Employed
Age: 46
Gender: Male
Fav. Sports Team: Detroit Red Wings
Website:
Status: Offline
Joined: May 26, 2003
1.03 posts per day
Posts: 8089
Points: 494,475
   
Leave a link for me to join and see what happens.




_________________
The path of the righteous man is beset on all sides by the inequities of the selfish and the tyranny of evil men. Blessed is he, who in the name of charity and good will, shepherds the weak through the valley of darkness, for he is truly his brother's keeper and the finder of lost children. And I will strike down upon thee with great vengeance and furious anger those who would attempt to poison and destroy my brothers. And you will know my name is the Lord when I lay my vengeance upon thee. Ezekiel 25:17
Back to top Reply with quote
#9.    re: User can log in but not access the site
Justsilvie
CZ Newbie
 Codezwiz Site Donator
Justsilvie has been a member for over 20 year's 20 Year Member
usa.gif texas.gif
Occupation: Whatever it takes
Gender: Female
 Status: Offline
Joined: Sep 01, 2004
0.00 posts per day
Posts: 25
Points: 3,757
   
The problems has been solved, not sure why this so:

Her message:
Hey again

I can log in!!! I wanted to check the date for train times and put my mouse
over the date my computer had and it was on July!!! I changed it to todays
date and now I can log in....good knows why the date was wrong on my
computer.....




_________________
Too bad that all the people who know how to run the country are busy driving taxicabs and cutting hair. -- George Burns 1896-1996
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